Privacy Policy

Clinical Research Advancement (“CRA,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an enquiry, request information, respond to a form, or otherwise interact with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Clinical Research Advancement is a global clinical research organization providing clinical research services, including support for trial planning, feasibility, recruitment and retention, site management, and related operational services. CRA’s website also provides contact options, an RFP submission path, and newsletter subscription access.

2. Information We Collect

We may collect the following types of information:

a) Information you provide directly

When you contact us, submit a form, request a proposal, subscribe to updates, or otherwise communicate with us, we may collect information such as:

Your name
Company or organization name
Email address
Phone number
Country or location
Job title
Details contained in your message, enquiry, or RFP submission
Any other information you choose to provide

b) Information collected automatically

When you visit our website, we may automatically collect certain technical information, such as:

IP address
Browser type and version
Device type
Operating system
Referring website
Pages viewed
Date and time of access
Basic usage and interaction data through cookies or analytics technologies

c) Newsletter or marketing data

If you subscribe to our updates or insights, we may collect your contact details and subscription preferences. CRA’s site currently links to an external subscription form for “Clinical Research Insights.”

3. How We Use Your Information

We may use your information to:

Respond to enquiries and requests
Communicate with you about our services
Review and respond to RFP or business development submissions
Provide requested information or materials
Send newsletters or marketing communications where permitted
Improve our website, services, and user experience
Monitor website performance, security, and usage trends
Comply with legal, regulatory, and contractual obligations
Protect our rights, systems, and business operations

4. Legal Bases for Processing

Where applicable under data protection laws, we process personal information on one or more of the following bases:

Your consent
Performance of a contract or steps taken at your request before entering a contract
Compliance with a legal obligation
Our legitimate interests, including operating, improving, and securing our website and services

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and support website performance and marketing activities.

Cookies may help us:

Understand how visitors use our website
Improve content and navigation
Remember user preferences
Measure the effectiveness of campaigns and forms

You can usually control cookies through your browser settings. Disabling cookies may affect how certain parts of the site function.

6. How We Share Information

We do not sell your personal information. We may share information with trusted third parties where necessary, including:

Website hosting and IT service providers
Analytics and marketing service providers
CRM, email, and communications platforms
Professional advisers
Regulatory authorities, law enforcement, or other parties when required by law
Potential buyers or successors in the event of a merger, restructuring, or business transfer

These third parties may process information on our behalf and only as needed for legitimate business purposes, subject to appropriate safeguards where required.

7. International Data Transfers

Because CRA operates internationally and may work with service providers in different countries, your personal information may be transferred to, stored in, or accessed from countries outside your own. When we do so, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable law.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Respond to your requests
Maintain business and legal records
Comply with legal and regulatory obligations
Resolve disputes
Enforce agreements

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, server, email transmission, or electronic storage system can be guaranteed completely secure.

10. Clinical Trial or Health-Related Information

This Privacy Policy applies to information collected through this website and general business communications.

If you provide information relating to participation in a clinical trial, medical eligibility, patient recruitment, or other regulated research activity, additional privacy notices, informed consent materials, or study-specific data protection disclosures may apply. Where required, those study-specific notices will govern how trial-related personal data is collected and used.

11. Your Rights

Depending on your location and applicable law, you may have rights to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request data portability where applicable
Lodge a complaint with a relevant supervisory authority

To exercise any applicable rights, please contact us using the details below.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media platforms and external subscription tools. CRA’s site currently links out to social channels and an external subscription page. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies separately.

13. Children’s Privacy

This website is intended for business, professional, and general informational use. It is not directed to children, and we do not knowingly collect personal information from children through the website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality. Any updates will be posted on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

Clinical Research Advancement
Email: medaffairs@cradvancement.com
Phone: +1 678 221 4098
Address: 2870 Peachtree Rd NW #915-6738, Atlanta, GA 30135